Privacy Policy

At our website located at https://home-repair-and-maintenance.explorethistown.com, we prioritize your privacy and data protection in all our operations (‘the Company’ or ‘we’). This comprehensive Privacy Policy delineates our approach to managing personal data in alignment with a variety of international privacy standards such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

This policy governs all aspects of our website, applications, services, and products. Please be aware that this policy does not extend to external platforms, applications, products, or services that may be accessible from our platform, each of which will have its own privacy policy.

Our Privacy Policy covers the following activities:

  • Engaging with our applications and services as an authorized user
  • Visiting any of our websites linked to this Privacy Statement
  • Interacting with us through communications such as newsletters, emails, calls, or SMS/texts

In compliance with privacy laws, we collect various types of Personal Data in different ways:

  • Account details you provide when creating an account or logging in
  • Financial and payment information for transactions
  • Information related to your purchases
  • Unique identifiers associated with your mobile device
  • Location data, where necessary for our services
  • Feedback you share with us
  • Social media information if connected to our services
  • Details about the products you use or are interested in

This Personal Data can be collected through user input, direct interactions, and automated systems like cookies. Additionally, we may receive Personal Data from third parties, which will be governed by their respective privacy policies.

Our website uses cookies to enhance user experience and for analytics purposes. These cookies serve various roles, from making the site work more efficiently to understanding how users interact with our services. Users have control over non-essential cookies through our dedicated Cookie Manager.

We retain Personal Data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once no longer needed, we take steps to delete or anonymize this data securely.

To safeguard your Personal Data, we implement organizational and technical measures, including encrypted communication and working with secure third-party processors.

We are committed to respecting the privacy of children under 18 years of age. Our services do not knowingly collect personal information from children in this age group.

As a user, you have certain rights under various jurisdictions’ privacy laws. These may include accessing your data, rectifying inaccuracies, requesting erasure or restriction, obtaining your data in a portable format, objecting to certain processing activities, and the right to non-discrimination. You also have the right to file appeals or complaints with appropriate authorities and to withdraw your consent at any time.

We maintain the right to update this Privacy Policy as needed. Any changes will be communicated through updates on our website.

Should you have any inquiries, wish to unsubscribe from our services, or need to address privacy-related matters, please reach out to our privacy team via email at [email protected] or by mail to the address provided on our website.

Your trust is paramount to us, and we are committed to upholding your privacy and data protection rights.